Welcome to WoolBorne. By accessing and using our website (woolborne.com), you agree to the following terms and conditions. Please read them carefully before placing an order or using our services.
1. About WoolBorne
WoolBorne offers handcrafted fiber art and luxury felted handbags, designed and created with care. All products are made with artistic intention and natural materials, and slight variations are to be expected.
2. Ordering & Payment
Orders can be placed directly through our website. All prices are listed in U.S. dollars and are subject to change without notice. Payment is securely processed through our approved payment providers at the time of purchase.
3. Shipping
We ship within the United States and select international locations. Shipping fees and estimated delivery times are displayed at checkout. Once your order is shipped, you will receive tracking information by email.
WoolBorne is not responsible for delays due to weather, customs, or other events beyond our control.
4. Returns & Exchanges
Each WoolBorne piece is handcrafted with care and quality-checked before shipping. Due to the nature of our limited-edition and handmade items, all sales are final unless an item arrives damaged or defective.
If you experience an issue, please contact us within 7 days of delivery at info@woolborne.com. We will do our best to make it right.
5. Product Availability
Our collections are created in small batches. We reserve the right to discontinue or modify any product at any time without notice.
6. Intellectual Property
All designs, photos, product names, and written content on this site are the property of WoolBorne. Reproduction or use of our materials without permission is not allowed.
7. Limitation of Liability
WoolBorne shall not be liable for any damages arising from the use of this website or any products purchased, including but not limited to indirect, incidental, or consequential damages.
8. Governing Law
These terms shall be governed by the laws of the State of New Jersey, without regard to its conflict of law provisions.
9. Contact Us
For questions, concerns, or support, please email us at info@woolborne.com.